Loyalty points fraud on the rise as criminals target rewards accounts

Cybercriminals are increasingly targeting loyalty points programs, which can be worth around one cent per point and are often less closely monitored by consumers than bank accounts, according to Kim Sutherland, Global Head of Fraud and Identity at LexisNexis Risk Solutions.

Sutherland cited examples including a Chicago teacher who lost 240,000 airline points and a man whose miles were used to book rental cars in New York and Memphis. The Lock and Code podcast episode discusses how the fraud happens, what companies are doing to protect customers, and how individuals can stay safe.